Privacy policy
Last updated: March 13, 2026
Trigandha operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Trigandha is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our Services, make a purchase, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
We may collect or process the following categories of personal information depending on how you interact with the Services:
- Contact details including your name, address, billing address, shipping address, phone number, and email address
- Financial information including payment card details, transaction details, and payment confirmation
- Account information including your username, password, security questions, and preferences
- Transaction information including items you view, add to cart, purchase, return, or cancel
- Communications with us including customer support inquiries
- Device information including your IP address, browser type, and unique identifiers
- Usage information including how and when you interact with the Services
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you when you create an account, use the Services, or communicate with us
- Automatically through the Services via cookies and similar technologies
- From our service providers who process information on our behalf
- From our partners or other third parties
How We Use Your Personal Information
We may use your personal information to:
- Process your orders, payments, and returns
- Manage your account and preferences
- Arrange shipping and fulfillment
- Send order-related notifications
- Provide customer support
- Send marketing communications (you may opt out at any time)
- Detect and prevent fraud or misuse
- Comply with applicable legal obligations
How We Disclose Your Personal Information
We may disclose your personal information to:
- Shopify and other service providers who perform services on our behalf such as payment processing, shipping, and data analytics
- Business and marketing partners to provide advertising services
- Third parties when you direct or consent to such disclosure
- Affiliates within our corporate group
- Any party in connection with a business transaction such as a merger, or as required by law
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information and your rights, visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
Third Party Websites and Links
The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority. If you believe a child has provided us with their information, contact us and we will delete it promptly.
Security and Retention
We take reasonable measures to protect your personal information. However, no security system is perfect. How long we retain your information depends on factors such as your account status, legal obligations, and dispute resolution needs.
Your Rights and Choices
Depending on where you live, you may have the right to:
- Access personal information we hold about you
- Request deletion of your personal information
- Request correction of inaccurate information
- Receive a portable copy of your information
- Opt out of marketing communications at any time via the unsubscribe link in our emails
To exercise any of these rights, contact us at work@themoongoddess.in.
Complaints
If you have concerns about how we handle your personal information, contact us at work@themoongoddess.in.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date accordingly.
Contact
For any questions about this Privacy Policy or to exercise your rights, contact us at work@themoongoddess.in.